Customer Relations Specialist
|
Benchmark Business Solutions
View all jobs from this company
|
<< Go back
|
| Post Date: |
Apr 18, 2012 |
| Job Type: |
Full time |
| Start Date:
| 6/1/2012 |
| Salary: |
$24,000+ DOE |
| Location: |
Lubbock - Lubbock |
| Job Reference: |
- n/a - |
| Category: |
Accounting,Administrative/Clerical,Bookkeeping,Receptionist/Clerical |
|
|
|
 |
|
|
Description
• Answer multi-line telephones for all office locations and employees, routing calls professionally and courteously.
• Receive office guests in a polite, friendly, and helpful manner.
• Collect and input monthly device meter readings into billing system.
• Manage all incoming and outgoing mail and fax correspondence in a timely fashion.
• Stock company stationary items for all office branches.
• Produce and send monthly Thank You letters for all new customer orders.
• Place customer supply orders in billing system for warehouse fulfillment.
• Order Sales Collateral and product brochures from Xerox for all branches.
• Process all customer contract renewals and notifications using the billing system.
• Terminate contract expirations daily in billing system, initiate equipment removal process.
• Distribute daily / weekly delivery schedule to all markets.
• Place service requests into billing system.
|
Skills
• Minimum of 3-5 years of experience in a similar role and/or industry is preferred.
• Excellent communication skills, ability to deal with customers and employees at all levels.
• Strong attention to detail and good interpersonal skills.
• Strong problem solving and customer service skills.
• Strong computer skills – prefer advanced in Microsoft Excel, PowerPoint, and Outlook
• Ability to multi-task in fast-paced dynamic environment.
• Associates Degree or Higher, or equivalent experience.
|
Contact Details
Name: Amanda Kuhn
FAX: 806-744-4707
|
APPLY NOW
